Rest of the World. . You will need to raise a case with a giffgaff agent here OPTION 2: ORDER OR BUY A NEW giffgaff SIM CARD AND PERFORM A 'SIM SWAP' PROCEDURE. (if you have this option) >>>. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Europe. Unsure if any networks now allow activation of their sims before a payment is made, though years ago this used to be the case and certain networks did activate sims without the need to load it with money. Activate a giffgaff SIM card: To activate your SIM, you’ll need to make a purchase (buy credit top-up or a 1 month goodybag plan) via a. UK calls and texts. when the giffgaff sim has been deactivated of no use after 6months it will be of no use will have to activate a new sim and ther be a different random number for it foodie_mum Normally a sim becomes inactive and the number is reallocated after 6 months of inactivity. Pay as you go SIM cards and great value mobile phone deals with giffgaff Choose a mix of texts, minutes and data with your perfect plan. Give them your old email and your current email. Click the activate sim. yasar_786. Send a text. If you want to prevent this deactivation, you need to use your phone from time to time. I had to report my phone lost and locked sim and phone. New giffgaff SIM activations take a few minutes, but in some cases it can take a bit longer sometimes upto 24hrs to fully activate. dadhj56 Thank you for posting to the giffgaff Members Help & Support Community, where fellow giffgaff customers will try to assist you with your query. The act of asking O2 for the PUK has been reported tosteve88209 Hi there. Hi there @tomjwatkins. I think your mis-reading the message from giffgaff. as for your phone. You then need to activate a new SIM either in your old account or a new one. WhatsApp use over wi-fi does not count as usage with giffgaff, if the giffgaff sim has not been used to make an outgoing regular text, a Normal call that is answered or a brief connection to mobile data ( or a top up or goodybag. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated). After you’ve activated your SIM, we’ll give you a link to transfer your old number. 2020, 43430),1 giffgaff account can only have 1 SIM active on it at a time, regardless of whether this is an eSIM or a physical SIM. If you haven’t done any of these things in the last 6 months, your sim has been deactivated and the number lost. fdame14 Hi there. Using a giffgaff SIM outside of the EU will incur roaming charges. Carrying out a SIM Swap on an Unactivated giffgaff SIM will keep your current number and any Goodybag or Airtime Credit that’s on your GiffGaff Account, below is the procedure do this: There can be a delay when you do the SIM swap, so do it during a non-important time! There’s a 13 digit code on the SIM itself that you can use instead. 2020, 43430)) At least one connection to Internet, At least 4 received calls of more than 10 seconds, At least one top-up /purchase. Enter your 16-digit voucher code and confirm your claim. But once you reported it to giffgaff only the replacement sim will work sign in using the username giffgaff will send you with your replacement and. to a new SIM. 4. ianmacca90 Thank you for posting to the giffgaff Members Help & Support Community, where fellow giffgaff customers will try to assist you with your query. To get your old giffgaff number on a new SIM, you need to activate a new SIM on the same old giffgaff account using simswap. You can go through the steps below to keep your SIM active: > At least three calls, SMS or MMS made to another number (For technical reasons, this does not include emergency calls (i. My phone was found smashed up but I could still use my old sim. Log out Http. 👍Hi there, I have a phone with an old giffgaff sim card, not used it for a number of months. If you don’t use your Giffgaff mobile service for more than 6 months, your Giffgaff account and your Giffgaff number will be deactivated and you can’t get your number back. Related articles. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Article: How to activate your giffgaff SIM card. Am I able to activate this SIM while I am in Malaysia? If this is possible, I would appreciate guidance on how this can be done. Hasn’t got a phone number allocated until the sim is activated. You can buy giffgaff SIM cards in many Supermarkets, Convenience Stores and Newsagents, priced £ 1 or less. danhamman. UK telephone regulator The Office of Communications, Ofcom states that numbers which are not in use must be recycled after a certain period of time, with giffgaff this is 6 months. Your giffgaff SIM Card will be disconnected unless, at least once every six months, your Account is used to:Hi, How do I reactivate an old giffgaff sim - i let it expire by mistake as it is an emergency phone I leave in the car Thanks. Related articles. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. 2. Log into the giffgaff website. Enter the code from your new SIM and click "Activate your SIM". - Buy or recur a plan. Minimum payment activation amounts: If activating by topping up credit only, the. After you’ve activated your SIM, we’ll give you a link to transfer your old number. The account is still valid. You want be able to activate another sim on your account except the replacement. To start using Giffgaff again, you need to order a new sim from Giffgaff (not your own account) and then register and activate it on your account. You’ll just need your PAC code from your previous network. Are you starting the activation process via the giffgaff app? What’s your default browser? walde54629. Not able to reactivate my SIM. It is therefore impossible to keep the phone number associated with a deactivated SIM. Activate your SIM. If your daughter's phone number was inactive for a period of six months, her SIM card will have been deactivated. Unfortunately, Facebook are notoriously difficult to receive any form of support from, and despite my Viet sim number being added to my account, and me being able to receive password reset codes to both this and my email address, the next layer of security (identity) only allows for me to receive. Confirmation. If your request has not had a response within the 24 hours you can click this link below to ask an educator to chase it up for you. Sim activation is fully complete after you have topped up with the minimum of £10. Change each month. On the next screen, log in with your giffgaff member name or phone number. as it broke. If you want to use giffgaff again, you'll need to obtain a new giffgaff SIM card either online on giffgaff’s SIM Order Page or you can buy a giffgaff SIM from a supermarket, convenience store or newsagent, activate the new SIM card and you'll get a new mobile number for your new SIM card (it'll appear on your dashboard). You'll need to order a new sim and will be given a new number. tiadu55. If it is shown, then you can do a SIM swap to a new SIM to reactivate the number. JOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. Enter the code from your new SIM and click "Activate your SIM". Hello, I had an email saying my sim would be deactivated as it had no been topped up in a while, we live out of the UK. You can activate a new one and swap your number over easily anytime between 4. Call your transferred number from your own giffgaff sim Do you hearOnce a SIM card has been deactivated, it’s not possible to reactivate it. On the next screen, log in with your giffgaff member name or phone number. mrbergstrom1967. Enter the code from your new SIM and click "Activate your SIM". Enter the code from your new SIM and click "Activate your SIM". If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM and the mobile number associated with the SIM card is recycled (the mobile number cannot be recovered and the SIM card cannot be reactivated and. Transfers If bringing number to giffgaff from another UK network follow this guide. annemlawson Hi sorry but after 6 months of non use the SIM is cancelled and the numbers recycled ! So. Since I got my new SIM card fromm giffgaff I haven't been able to use internet or calls. Firstly all giffgaff Sims are now trio Sims so you can push the middle out to the required size from standard- micro and lastly nano, check your present SIM is not a trio that would save you performing a SIM swap. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into a number recycling pool for use elsewhere, therefore the. If you get a reply with a number, this means that the sim is activated. Reactivate SIM. See our SIM-only deals. 1. If you have lost your giffgaff SIM card, you can replace it with a new SIM. vitbu65 not sure what you mean. Besides, the GIffGaff eSIM will come with additional benefits along with other things that customers have included on their cellular plan. Restart your phone every 30 minutes to get it to connect the giffgaff network. If this has happened,there's no way to retrieve your number/reactivate your sim. 4. This is what giffgaff call a 'SIM swap'. However, before you can use the giffgaff goodybag services in the EU the SIM card will need to be used in the UK first. Giffgaff would have emailed you prior to topup or use the sim somehow before the deactivation. Get your PAC or STAC code. Then add a payment method through the app at a later date. If it isn’t, then unfortunately, it’s gone forever. In order to keep your SIM / account active, you need to. rachelw18 Hi. when i go to make a call it doesnt ring it just comes up with “call failed”. No. Credit that goes further. my phone shows no service and i am unable to send text messages. megcopes. We believe that you should be in control of your mobile, which is why our monthly plans are designed to be a flexible mix of data, minutes and texts. To get the PAC code text ‘ from the number. Then add a payment method through the app at a later date. Transfer number to giffgaff. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. We call it a Sim Swap. Download the giffgaff app. megcopes. SIM swap does not change your number. Once a SIM card has been deactivated, it's not possible to reactivate it. If your SIM Card is disconnected, you will lose any remaining credit or goodybag balance on your Account. 2 ACTIVATION CODE. You will now have successfully activated your shiny new giffgaff SIM card. I’m already a giffgaff member but I ordered two sims for my mom and her partner am I able to activate them or do they have to thanks. Obtain a new giffgaff SIM card either online on giffgaff’s SIM Order Page or you can buy one from a supermarket, convenience store or newsagent priced £1. Article: Learn more about SIM deactivation. Is it possible to reactivate the existing sim in phone on my online GiffGaff account ? lmort57. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. On the next screen, log in with your giffgaff member name or phone number. Fill out Three’s transfer form. Regards, CS Lee . You must ask your previous mobile operator for the code and then give it to giffgaff as detailed below under Step 3. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Sim deactivates of none use just after six months when not used sim. naf3. Reactivate sim . Thanks. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. New phone not working but cannot swap sims as different size. It keeps saying SIM not provisioned. Click the following button to access giffgaff's secure activate page. Texts to other UK mobiles and landlines. When you enter your PAC, you’ll be asked to pick a number transfer day. 00, or. It’s great to hear that you want to activate a giffgaff SIM card for use in your Son's Smartwatch. When the SIM arrives you will need to perform a SIM swap . sabraswhatapp If your SIM has been deactivated for inactivity, it is not possible to reactivate it, sorry. If your giffgaff sim has been deactivated and you want to stay with giffgaff, you will have to create a new account and receive a new telephone number. Your son will have to use an alternative verification method. Activation Go to your my gg dashboard, click activate, then enter the code from the card. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. argos1. Login to your account, and check that your original phone number (that you want on the new SIM) is shown at the top of your Dashboard page here:Hi there. If your SIM card is disconnected / terminated, you will lose any remaining Airtime Credit / Top up balance and goodybag and also payback, your old phone number will get recycled. Many of these sell specific giffgaff vouchers, but an O2 one will do too. christiniannmansh37 giffgaff will have send it out to you the next day, unfortunately Royal Mail service is very slow so please be patient and hopefully it will arrive with you very soon or maybe the Royal Mail are on strike again. Top up with credit. The SIM Serial Number (SSN) is printed on your SIM card. My old SIM is still activated according to GiffGaff when I try to reactivate it, but no signal because everything transferred when I swapped to my new nano SIM. To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Let's activate your SIM . To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. Company Number - 04196996. Performing a SIM Swap transfers your giffgaff mobile number and any top-up credit/goodybags over to the new SIM card. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. On the next screen, log in with your giffgaff member name or phone number. Have a close look at your current sim, new sims are 3 in one sims. *Extra £10 bonus credit offer open for up to 15 friends who activate a SIM with a contract plan between 5/10/23 - 5/1/2024. A giffgaff SIM card will work in any unlocked or O2 network locked device, so please be sure that your phone is one of those to avoid disappointment. Keep in touch with your mates for free with unlimited calls & text to giffgaff numbers. sridh43. giffgaff agents will do there best to get back to you within 24 hours but at busy periods it could be slightly longer. Unfortunately it will have a different number a new number. Hi @lcs110 You can activate your new sim card in Malaysia, by entering the sim code and then logging in. If your giffgaff SIM has not been used for 6 months or more you will have lost that number and cannot get it back as it’s returned to Ofcom for later reallocation to. fastbowler99 Thank you for contacting the GiffGaff Community. If you are still stuck after 24 hours, please raise an agent case and giffgaff’s staff will look into your SIM activation problem for you. Reactivate old giffgaff sim. (NB. Please firstly make sure that your mobile phone is unlocked onto the O2 network, giffgaff runs on the O2 network. Carrying out a SIM Swap on an Unactivated giffgaff SIM will keep your current number and any Goodybag or Airtime Credit that’s on your GiffGaff Account, below is the procedure do this: There can be a delay when you do the SIM swap, so do it during a non-important time! It should be done and fully Activated again that day though, please. To prevent SIM card deactivation, you need to use your giffgaff SIM from time to time. It was suggested to me that I needed a new SIM - it was working perfectly in old phone . See all plans. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Once your SIM is active, pop over to our number transfer page to enter your PAC. You will need to get a new SIM, and activate it. See Here:. Unfortunately not, once a SIM is deactivated due to none use that number is lost I’m afraid, you would need a new SIM, which would have a new number. It runs on. Hi all, I have a SIM which I have allowed to expire. Step 1: Activate Your SIM. Sim activation is fully complete after you have topped up, or bought a goodybag by minimum of £10. This is printed on your SIM card just before 3Ggg1 for 3G SIM cards or 4Ggg4 for 4G SIM cards. I don’t want a new SIM. Giffgaff does not assign phone numbers until the SIM card is active so don’t look for it printed on the SIM card as you won’t find it! If you are still not in the UK, our recommendation is to activate the sim card with just £10 of airtime. The credit you add now will be carried forward when the port is complete, so you won't lose it. com/activate. Your first name Your last name Your email address IMEI used on account (dial *#06# from the phone) SIM Serial Number (SSN) on account (13 digits long and starts 006) You will also need to supply ONE of the TWO following details to verify your identity. Registered address – giffgaff Limited, 260 Bath Road, Slough SL1 4DX. I am at a loss as to what to do. to change to a nano SIM) you can transfer your number and existing credits and goodybag by performing a SIM SwapRemember that to activate a giffgaff SIM card and use it, you must use an unlocked or O2 mobile phone. Please note that goodybags are designed to work in the UK and with RLAH in the EU and selected destinations. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. islandstifle. Hi, How do I reactivate an old giffgaff sim - i let it expire by mistake as it is an emergency phone I leave in the car Thanks. Activate the new giffgaff SIM card on your existing giffgaff account, or you can create a new one if you like. You will need to order a new sim and number and. 30pm. richybhoy36. On the next screen, log in with your giffgaff member name or phone number. £10 is. After you’ve activated your SIM, we’ll give you a link to transfer your old number. Once you’ve entered the code, hit the ACTIVATE MY SIM button and your SIM. Sim activation usually takes 5 to 30 minutes but can be up to 24 hours. Order your free SIM Activate your SIM. as for your phone. Ask a giffgaff agent. But you have to set up a new giffgaff account for each of them and be very careful that you're activating each sim on their account, not yours. Hello?in same account if need sim today and your In UK now pop into likes of pound land Tesco asda Sainsbury Iceland pound stretchers Co up one stop Martin’s/McColls buy one from around 75 to 99p sloz tbc810unlock sim/ reactivate sim. You can get a SIM from Need a sim posting urgently First class or hand delivered thread. How can I reactivate the SIM card and request another phone number for it? lmort57. 3. We're award winners. giffgaff may reconnect you if any disconnection was due to our negligence. In this case, a new sim will have been dispatched to you and it's the only one that can currently be used with your account. Not able to reactivate my SIM Not able to reactivate my SIM. Upon receipt, we recommend the sim card in order to get a phone number assigned. aaron08566 Would it be possible to just reactivate the old sim please? Hi, sorry, no, you need to use the special Replacement being sent as a result of your request to block to get going again. Also, check your junk mail for a message from giffgaff. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM and the mobile number associated with the SIM card is recycled (the mobile number cannot be recovered and the SIM card cannot be reactivated and. She Must have internet connection as she must go Online, login to her Giffgaff account and activate the new sim. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. Firstly all giffgaff Sims are now trio Sims so you can push the middle out to the required size from standard- micro and lastly nano, check your present SIM is not a trio that would save you performing a SIM swap. alfiemullers Hi there. These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. To do this, grab the leaflet it came with and locate either the SIX DIGIT CODE or the 13 DIGIT CODE – it’s easy to spot as it says ACTIVATION CODE above it. Add APN. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Click “activate your sim” Input the 6 digit activation code from the new sim in the box provided and click the yellow activate your sim button. If you want to prevent this deactivation, you need to use your phone from time to time. 30pm and 4. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. With your free giffgaff SIM you're in control. Get the best SIM only deal for you. My SIM is broken. On the next screen, log in with your giffgaff member name or phone number. If your giffgaff SIM is not used for 6 months you risk losing the number. SIM blocked for inactivity: If your phone number is inactive during a period of 6 months, your SIM card will be deactivated. walde54629. It can take up to 24 hours for your SIM to activate but it's usually much quicker. Hence the confusion. How can I reactivate the SIM card and request another phone number for it? lmort57. The next stage is to choose if you want a great value GiffGaff goodybag or simply GiffGaff PAYG at cheap prices per minute or SMS. Welcome to Giffgaff 👍. Enter the code from your new SIM and click "Activate your SIM". vixen12345 Hi there. To help you out, all credit that was on your lost or stolen SIM card will automatically be. victordiage Yes you can activate the SIM anywhere in the World. Our lovely giffgaff community will be able to assist you. I have now put the original sim card back in my phone but the sim card is not recognised. Need a giffgaff SIM card to activate? Obtaining a new giffgaff SIM card is really easy. I already tried to re-activate the SIM card a lot of times. put 894411 followed by the first 13 digits from the back of the simCan I reactivate the SIM with same card and same number? freezing77. You're free to leave when you want, but we'd love it if you stay. e. If activation is not completed after 24 hours please raise the issue with a giffgaff agent, as only they can look into this. On the next screen, log in with your giffgaff member name or phone number. The act of asking O2 for the PUK has been reported toplease remember sim swaps cannot be done between 9. Can I swap my SIM? If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. sim12godson Hi there. Need a new SIM quickly? No. Turn Off your Handset/Device for 30 seconds and then power back On or it might be a best option to Take the battery out for. On the next page headed “SIM replacement ” click the yellow buttonJOINING giffgaff giffgaff is generally a PAYG service but You have to go to giffgaff. aaron08566 I lost my phone and asked you to block itIf, when you reported your SIM lost, you used the “Bar my SIM and phone” button, then an IMEI security bar will have been placed on the phone, effectively blocking it from use on any mobile network. Once a giffgaff SIM card has been deactivated, it’s not possible to reactivate that SIM card. sadievjennings hi if the old sim has not been used for a chargeable call, text or data access then it will have expired and the number recycled. Within 30 minutes and 24 hours, your sim will be activated and you will be given a new number. Your number will have been recycled and any goodybag allowance and/or airtime credit will have been forfeited. Sim activate Please ensure you wait for your giffgaff Account and SIM to be fully setup and Activated before you proceed to transfer your Number from your previous provider, the giffgaff SIM Activation process can take from a couple of hours to 24 hours in rare cases! If you recently Joined giffgaff⬇️. The SIM card that wasn't used or topped up whilst you were in Australia will have now deactivated (the limit is 6 months) any credit money on that sim will have been lost, what you can do now is order A new sim from your giffgaff page or purchase one in the shops for £1 or less, this can be activated on your old username if you wish and you will be given a. Moreover, deactivating the SIM card returns the phone number associated with it to the pool of available phone numbers. as for your phone. 30am and 9. Place the sim in your 02 or unlocked phone and then text the word 'Number' to 2020. Unfortunately you can’t get that number back if above is the case. my phone shows no service and i am unable to send text messages. Text ‘PORT’ to 23424 from your new SIM and follow the instructions. This is called the cancellation period. You will need to order a new sim and number and. Text “PAC” to 65075 from your old SIM (not your giffgaff one) Activate your giffgaff SIM card on our activation page (you'll get a temporary number for the time being) Once your SIM is active, pop over to our number transfer page to enter your PAC; When you enter your PAC, you'll be asked to pick a number transfer day. A balance enquiry sends back £15 credit so the sim must still be active to some degree. mw78679 If you had left the sim inactive for 6 months or more then that’s the reason why. can I. zakri67 Hi there. If a giffgaff SIM is inactive for a period of six months, giffgaff will deactivate the SIM card and the mobile number associated with the giffgaff SIM card goes into a number recycling pool for use elsewhere, therefore the. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated and is rendered useless). 1 SIM card installation. my phone shows no service and i am unable to send text messages. If you have just activated a new giffgaff sim and account or recently with a top up or a plan/goodybag or both, check fully through the below, Next , >> Once you have topped up a minimum of £10 or purchased any of the Plans/Goodybags or both to enable the activation to open up a service, see below, Please firstly make sure that your mobile phone is unlocked onto the O2 network, giffgaff runs on the O2 network. If a giffgaff SIM is not used for 6 months you risk losing the number. Your SIM Card will be disconnected unless, at least once every six months, your Account is used to:Sim card has failed to reactivate Sim card has failed to reactivate. 00, unless you ordered your sim directly from the website and not by referral, in which case you can top up by £5. The time for a SIM card’s activation can vary massively, depending on what the reason for the change is – most activations take between 15 minutes and four hours. megcopes once it’s deactivated it’s gone. Reactivate simcard Reactivate simcard. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. Activation code Enter the 6-character activation code printed on the. giffgaff recycles numbers and will not be able to reconnect once a number is disconnected and recycled. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. If you’re trying to activate a second SIM under your account it won’t work. We’d love to bring your old number to giffgaff. Use some data. Any ideas. If activating your SIM by the direct purchase of a Goodybag plan, the minimum payment is £ 6. If your giffgaff SIM is inactive for a period of six months, giffgaff will deactivate your SIM and the mobile number associated with the SIM card is recycled (your mobile number cannot be recovered and your SIM cannot be reactivated and is rendered useless). To prevent SIM card deactivation, a giffgaff SIM card must be used from time to time for outgoing transactions. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. giffgaff Limited is authorised and regulated by the Financial Conduct Authority and is listed on the Financial Services Register. GiffGaff SIM card is probably the easiest & cheapest way to stay connected while visiting UK & other European Countries. Select the monthly plan that best suits your needs. Any credit or Payback Points that you had on your giffgaff account as well as your mobile number are lost (the mobile number is recycled for use elsewhere and cannot be recovered). Catch 22 situation which is easy to solve by activating with a voucher code. A SIM card is deactivated when it has not been used in the last 6 months, it is then Recycled for re-use by someone else. If you have an unactivated giffgaff SIM at hand and if you still have access to your registered email address to receive a 2-step verification code,. You must ask your previous mobile operator for the code and then give it to giffgaff as detailed below under Step 3. Activate SIM card. Standard, micro, and nano, they all pop out of each other. Step 2: Get your PAC Code (from current Mobile Network provider) Transferring your phone number from your current Mobile Network provider requires a Porting Authorisation Code (PAC). Iceland, Heron Foods, Tesco, Asda, The Co-op, Sainsbury’s, Martin’s/McColl’s, One Stop, B&M, Home Bargains and many more shops sell them. 2. Ask a giffgaff agent. THIS SIM IS THE ONLY WAY TO REACTIVATE YOUR NUMBER!If you had left the sim inactive for 6 months or more then that’s the reason why. Get a SIM only deal and enjoy the flexibility and savings that come with it. If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. @sneak43 hi, unfortunately giffgaff requires either top up or a goodybag purchase to activate their sim. Download the giffgaff app. She can consider using free wifi in places such as shopping centres, mcdonalds, supermarkets etc. All you need is a credit/debit card or top-up voucher and an unlocked phone. when i go to make a call it doesnt ring it just comes up with “call failed”. Use the ‘Transfer number’ section of your VOXI account online. giffgaff recycles numbers and will not be able to reconnect once a number is disconnected and recycled. Your phone must be unlocked or registered with o2 to work with giffgaff SIMs. david18019 Hey there. Choose your monthly deal. Enter the code from your new SIM and click "Activate your SIM". Find out more about our award-winning monthly plan deals. steve73553 if a few months is less than six yes you can,. Enter the code from your new SIM and click "Activate your SIM". If you're already a member, swapping your SIM will let you use a different SIM if yours is the wrong size, missing or faulty. Find our best sim only deals. If you recently Joined giffgaff⬇️. 24/7 Tech help from our award winning community. sloz. steve73553 if a few months is less than six yes you can,. If its still not working, keep trying the below with the new activated giffgaff sim in the mobile / device. Don’t forget that when you join giffgaff your goodybag is automatically set to recurring. If so, you can get a new SIM, and do a SIM swap, to get your original giffgaff number up and running again. steve73553 if a few months is less than six yes you can,. You can cancel your order by contacting us. Swap your current giffgaff SIM card out for a new one to rule out a faulty SIM. 00. Thanks. If the sim has deactivated then you have now lost that number and any credit on the account so would need to register a new sim. In order to confirm your identity we need to collect some information about you. giffgaff Limited is authorised and regulated by the Financial Conduct Authority (FRN 680957) and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). Report lost or stolen. You’ll just need your PAC code from your previous network. giffgaff recycles phone numbers and we will not be able to reconnect once your number is disconnected and recycled. Activate your giffgaff SIM on our activation page (you’ll be given a temporary number for the time being). When you have the new SIM, you can do a SIM swap to transfer all your account details, including your phone number and any goodybags or airtime credit, to the new SIM. Thanks. Your feedback is really useful to us! Please give this response a thumbs up if it resolved your issue 👍, or use a ‘cry’ reaction if it didn’t quite hit the mark 😢. 00. On the next screen, log in with your giffgaff member name or phone number. Can you still dial *100# and *100*7# ? If these are working ok then probably there is another reason for your lack of service.